The Industry-dominating Pyramid Model is Obsolete
Organisations today are continuously challenged by trade-offs with long-term consequences.
What if there was a choice which brought the best of multiple options together? We at InfoKrafts do exactly that, with our unique Extended Arm model.
There are 3 groups of problems typically associated with traditional IT operations:
The pyramid model
Traditional outsourcing models often use a senior-level client-facing account manager at the top of the pyramid, backed by a large number of novices in a low-cost country.
Conflicting motivations & spiralling TCO
The model is opaque and driven by headcounts, which incentivises outsourcers to keep adding people, often without a close look at sustainable output.
Should you maintain local quality or go for cheaper outsourcing? Should you Build or Buy? Should you invest in local, nearshore or offshore solutions?